Privacy Policy

Last updated: April 5, 2026

This Privacy Policy describes how PeakLeads ("we", "us", "our") collects, uses, and discloses personal information when you use peakleads.ca ("Service"). We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy law.

1. Information We Collect

Information you provide

• Account information: name, company name, email address, and phone number when you register
• Payment information: billing details processed by Stripe — we never see or store your card number

Information collected automatically

• Usage data: pages visited, leads viewed, credits used, and actions taken within the Service
• Device and log data: IP address, browser type, and access times
• Cookies and analytics: we use Google Analytics to understand how users interact with the Service (see Section 4)

Lead data (homeowner information)

Leads displayed on the platform contain property and contact information sourced from the City of Edmonton's publicly available building permit dataset. This information is provided to contractors only after they purchase a claim. We do not collect this information from homeowners directly.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process payments and maintain your credit balance
• Deliver leads you have purchased
• Send transactional emails (purchase receipts, weekly lead drop notifications)
• Improve and operate the Service
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with:

• Stripe — payment processing. Stripe's privacy policy is available at stripe.com/privacy
• Supabase — database and authentication infrastructure hosted in the United States
• Resend — transactional email delivery
• Vercel — hosting infrastructure
• Google Analytics — anonymized usage analytics (see Section 4)
• Law enforcement or regulators — where required by applicable law

4. Cookies and Analytics

We use Google Analytics to collect anonymized data about how visitors use the Service (pages viewed, time on site, traffic sources). Google Analytics uses cookies to distinguish users. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Purchase records are retained for seven years for accounting purposes. You may request deletion of your account at any time (see Section 7).

6. Data Storage and Transfer

Your data is stored on servers operated by Supabase, which may be located outside of Canada (currently in the United States). By using the Service, you consent to this transfer.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and associated data (excluding records we are legally required to retain)
• Withdraw consent to marketing emails by unsubscribing at any time

To exercise any of these rights, email us at hello@peakleads.ca. We will respond within 30 days.

8. Security

We use industry-standard security measures including encrypted connections (HTTPS), row-level security on our database, and access controls to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed at anyone under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. The date at the top of this page reflects the most recent update.

11. Contact

Questions or concerns about this Privacy Policy? Contact us at hello@peakleads.ca